Su, Ching-Shu
      Taiwan's hotel rating system : a service quality perspective / Ching-Shu Su, Lou-Hon Sun.

KST: 2415; KST: 216-2; KST: 1043
* klasifikacija, kategorizacija, standardizacija * kvaliteta u turizmu * Istočna Azija i Pacifik
* znanstveni članak
* hotel rating system * service quality * content analysis * Taiwan * SERVQUAL

* classification, categorization, standardization * quality in tourism * East Asia and the Pacific

1. Sun, Lou-Hon


U: The Cornell Hotel and restaurant administration quarterly. Vol. 48 (2007), No. 4. - 392-401.

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