Schwartz, Zvi
      Revenues and asymetric information: how uncertainty about service quality and capacity management affect optimal advanced booking pricing / Zvi Schwartz.

KST: 216-2; KST: 731
* kvaliteta u turizmu * rezervacijski i distribucijski sustavi
* znanstveni članak
* advanced booking * service quality * revenue management * optimal rates * asymmetric information

* quality in tourism * reservation and distribution systems

U: Journal of quality assurance in hospitality & tourism. Vol. 7 (2006), No. 4. - 1-22.
Vol.   7 (2006), No. 4