Schwartz, Zvi
Revenues and asymetric information: how uncertainty about service quality and capacity management affect optimal advanced booking pricing / Zvi Schwartz.
KST: 216-2; KST: 731
* kvaliteta u turizmu * rezervacijski i distribucijski sustavi
* znanstveni članak
* advanced booking * service quality * revenue management * optimal rates * asymmetric information
* quality in tourism * reservation and distribution systems
U: Journal of quality assurance in hospitality & tourism. Vol. 7 (2006), No. 4. - 1-22.