Chacko, Harsha
      The 'big easy or the hard ask': a case study of service quality in New Orleans Hotels / Harsha Chacko, Michael Davidson, Yvette Green.

KST: 216-2; KST: 2221; KST: 1051
* kvaliteta u turizmu * hotelijerstvo * Sjeverna Amerika
* znanstveni članak
* New Orleans * hotels * service quality

* quality in tourism * hotel industry * North America

1. Davidson, Michael
2. Green, Yvette


U: Journal of hospitality & leisure marketing : the international forum for research, theory & practice. Vol. 13 (2005), No. 3-4. - 183-205.

---