Gursoy, Dogan
      The US airlines relative positioning based on attributes of service quality / Dogan Gursoy, Ming-Hsiang Chen, Hyun Jeong Kim.

KST: 2254; KST: 216-2; KST: 1051
* zračni promet * kvaliteta u turizmu * Sjeverna Amerika
* znanstveni članak
* airlines * service quality * positioning * competition * correspondence analysis

* air transportation * quality in tourism * North America

1. Chen, Ming-Hsiang
2. Kim, Hyun Jeong


U: Tourism management : research - policies - practice. Vol. 26 (2005), No. 1. - 57-67.

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