Russell, Marilyn
Marketing education : a review of service quality perceptions among international students / Marilyn Russell.
KST: 4221-5; KST: 216-2; KST: 131-4
* zadovoljstvo * kvaliteta u turizmu * obrazovanje - studenti
* znanstveni članak
* customer satisfaction * higher education * students * customer services quality
* satisfaction * quality in tourism * education - students
U: International journal of contemporary hospitality management OTPIS 2019 - SVE. Vol. 17 (2005), No. 1. - 65-77.