Tsaur, Sheng-Hshiung
      Cultural differences of service quality and behavioral intention in tourist hotels / Sheng-Hshiung Tsaur, Chin-Tsai Lin, Cheng-Shiung Wu.

KST: 216-2; KST: 432; KST: 3223-1-1
* kvaliteta u turizmu * turizam i kultura, umjetnost * ponašanje potrošača
* znanstveni članak
* service quality * behavioral intention * cultural difference * tourist hotel

* quality in tourism * tourism and culture, arts * consumer behaviour

1. Lin, Chin-Tsai
2. Wu, Cheng-Shiung


U: Journal of hospitality & leisure marketing : the international forum for research, theory & practice. Vol. 13 (2005), No. 1. - 41-63.

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