Campos-Soria, Juan A.
      Service quality and competitiveness in the hospitality sector / Juan A. Campos-Soria, Luis González García, Miguel A. Ropero García.

KST: 352; KST: 216-2
* konkurentnost * kvaliteta u turizmu
* znanstveni članak
* service quality * business competitiveness * external effects * internal effects

* competitiveness * quality in tourism

1. González García, Luis
2. Ropero García, Miguel A.


U: Tourism economics : the business and finance of tourism and recreation. Vol. 11 (2005), No. 1. - 85-102.

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