Qu, Hailin
      A study of Southeast Asia tourists perceptions of service quality in the San Francisco Bay area / Hailin Qu, Holly Hyun-jung Im. - 2002.

KST: 4221-1; KST: 216-2; KST: 1051
* percepcije * kvaliteta u turizmu * Sjeverna Amerika
* znanstveni članak

* perceptions * quality in tourism * North America
* cross-cultural differences * service quality * Southeast Asia * San Francisco * international tourist * the Bay Area

1. Im, Holly Hyun-jung


U: Journal of travel & tourism marketing OTPIS 2021. Vol. 13 (2002), No. 3. - 35-60.
Vol. 13 (2002), No. 3