Tsaur, Sheng-Hshiung
      The evaluation of airline service quality by fuzzy MCDM / Sheng-Hshiung Tsaur, Te-Yi Chang, Chang-Hua Yen.

KST: 2254; KST: 216-2
* zračni promet * kvaliteta u turizmu
* znanstveni članak

* air transportation * quality in tourism
* AHP * fuzzy MCDM * TOPSIS * airline * service quality

1. Chang, Te-Yi
2. Yen, Chang-Hua


U: Tourism management : research - policies - practice. Vol. 23 (2002), No. 2. - 107-115.

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