Breiter, Deborah
      TQM in American hotels : an analysis of application / Deborah Breiter, Priscilla Bloomquist. - 1998.

KST: 216-2; KST: 2413; KST: 2221; KST: 1051
* kvaliteta u turizmu * management ugostiteljskog poduzeća * hotelijerstvo * Sjeverna Amerika
* znanstveni članak

* quality in tourism * management of catering enterprise * hotel industry * North America

1. Bloomquist, Priscilla


U: The Cornell Hotel and restaurant administration quarterly. Vol. 39 (1998), No. 1. - 26-33.
Vol. 39 (1998), No. 1