Traženo po: Zhao, Jinlin
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zapisa / records: 37427 pogodaka / hits: (3 ) 3
1. članak / article An empirical study of the effect of customer participation on service quality ...
Wang, Miao. An empirical study of the effect of customer participation on service quality / Miao Wang, Jiaxin Wang, Jinlin Zhao. - 2007. // Journal of quality assurance in hospitality & tourism. Vol. 8 (2007), No. 1
2. članak / article Exploring customers' motivation and satisfaction with international casual-dining restaurants in Korea ...
Jang, Yun J.. Exploring customers' motivation and satisfaction with international casual-dining restaurants in Korea / Yun J. Jang, Jinlin Zhao. - 2005. // International journal of hospitality and tourism administration. Vol. 6 (2005), No. 4
3. članak / article Factors influencing customer satisfaction or dissatisfaction in the restaurant business using AnswerTree methodology ...
Hwang, Jinsoo. Factors influencing customer satisfaction or dissatisfaction in the restaurant business using AnswerTree methodology / Jinsoo Hwang, Jinlin Zhao. - 2010. // Journal of quality assurance in hospitality & tourism. Vol. 11 (2010), No. 2
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