Wildes, Vivienne J.. Customer vote with their forks: consumer complaining behavior in the restaurant industry / Vivienne J. Wildes, Won Seo. - 2001. // International journal of hospitality and tourism administration. Vol. 2 (2001), No. 2
Wildes, Vivienne J.. Influences of campus recruiting on applicant attraction to hospitality companies / Vivienne J. Wildes, Mustafa Tepeci. - 2003. // Journal of human resources in hospitality and tourism. Vol. 2 (2003), No. 1
Wildes, Vivienne J.. Internal service quality: marketing strategies can help to reduce employee turnover for food servers / Vivienne J. Wildes, Sara C. Parks. - 2005. // International journal of hospitality and tourism administration. Vol. 6 (2005), No. 2
Tepeci, Mustafa. Recruiting the best: a study in attracting hospitality management students for entry-level management positions / Mustafa Tepeci, Vivienne J. Wildes. - 2002. // Journal of quality assurance in hospitality & tourism. Vol. 3 (2002), No. 1-2
Wildes, Vivienne J.. The PEnn State / USA Today restaurant service survey or (un)forkedible frequencies / Vivienne J. Wildes, Stuart Mann, Fred DeMicco. - 1998. // Journal of international hospitality, leisure & tourism management : a multinational & cross-cultural journal of applied research. Vol. 1 (1998), No. 3
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Customer vote with their forks: consumer complaining behavior in the restaurant industry ...