Traženo po: Kim, Insin
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zapisa / records: 37427 pogodaka / hits: (3 ) 3
1. članak / article Critical in-flight and ground-service factors influencing brand prestige and relationships between brand prestige, well-being, perceptions and brand loyalty: first-class passengers ...
Ahn, Young-joo. Critical in-flight and ground-service factors influencing brand prestige and relationships between brand prestige, well-being, perceptions and brand loyalty: first-class passengers / Young-joo Ahn, Insin Kim, Sunghyup Sean Hyun. - 2015. // Journal of travel & tourism marketing OTPIS 2021. Vol. 32 (2015), Supplement 1
2. članak / article The role of airline travelers' pre-recovery emotions during the service recovery process ...
The role of airline travelers' pre-recovery emotions during the service recovery process / Davoud Nikbin ... [et al.]. - 2015. // Journal of travel & tourism marketing OTPIS 2021. Vol. 32 (2015), No. 5-6
3. članak / article The role of effective service provider communication style in the formation of restaurant patrons' perceived relational benefits and loyalty ...
Kim, Insin. The role of effective service provider communication style in the formation of restaurant patrons' perceived relational benefits and loyalty / Insin Kim, Sang Mi Jeon, Sunghyup Sean Hyun. - 2011. // Journal of travel & tourism marketing OTPIS 2021. Vol. 28 (2011), No. 7
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