Traženo po: Dickson, Duncan

---

Početak        

zapisa / records: 37427 pogodaka / hits: (2 ) 2

1. A conceptual model for mystery shopping motivations ...

Allison, Pamela. A conceptual model for mystery shopping motivations / Pamela Allison, Denver Severt, Duncan Dickson. - 2010. // Journal of hospitality marketing & management. Vol. 19 (2010), No. 6

2. Managing real and virtual waits in hospitality and service organizations ...

Dickson, Duncan. Managing real and virtual waits in hospitality and service organizations / Duncan Dickson, Robert C. Ford, Bruce Laval. - 2005. // The Cornell Hotel and restaurant administration quarterly. Vol. 46 (2005), No. 1

---

Početak