Traženo po: relationship quality
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zapisa / records: 37427 pogodaka / hits: (9 ) 9
1. članak / article Airline relationship quality: an examination of Taiwanese passengers ...
Cheng, Jao-Hong. Airline relationship quality: an examination of Taiwanese passengers / Jao-Hong Cheng, Fang-Yuan Chen, Yu-Hern Chang. - 2008. // Tourism management : research - policies - practice. Vol. 29 (2008), No. 3
2. članak / article Determinants of restaurant customers' loyalty intentions: a mediating effect of relationship quality ...
Kim, Wansoo. Determinants of restaurant customers' loyalty intentions: a mediating effect of relationship quality / Wansoo Kim, Heesup Han. - 2008. // Journal of quality assurance in hospitality & tourism. Vol. 9 (2008), No. 3
3. članak / article Drivers of customer relationships in quick-service restaurants: the role of corporate social responsibility ...
Swimberghe, Krist R.. Drivers of customer relationships in quick-service restaurants: the role of corporate social responsibility / Krist R. Swimberghe, Barbara Ross Wooldridge. - 2014. // The Cornell Hotel and restaurant administration quarterly. Vol. 55 (2014), No. 4
4. članak / article Drivers of customer-brand relationship quality: a case of mainland Chinese hotel loyalty program members ...
Lo, Ada Sau-Yee. Drivers of customer-brand relationship quality: a case of mainland Chinese hotel loyalty program members / Ada Sau-Yee Lo, Holly Hyunjung Im. - 2014. // Journal of travel & tourism marketing OTPIS 2021. Vol. 31 (2014), No. 7-8
5. članak / article Experiential value, relationship quality, and customer loyalty in full-service restaurants: the moderating role of gender ...
Jin, Naehyun (Paul). Experiential value, relationship quality, and customer loyalty in full-service restaurants: the moderating role of gender / Naehyun (Paul) Jin, Nathaniel D. Line, Ben Goh. - 2013. // Journal of hospitality marketing & management. Vol. 22 (2013), No. 7-8
6. članak / article Moderating role of relationship quality on the link between restaurant experiences and customer loyalty for the market of mature customers ...
Jin, Naehyun (Paul). Moderating role of relationship quality on the link between restaurant experiences and customer loyalty for the market of mature customers / Naehyun (Paul) Jin. - 2015. // Journal of quality assurance in hospitality & tourism. Vol. 16 (2015), No. 3-4
7. članak / article Predictors of relationship quality and loyalty in the chain restaurant industry ...
Hyun, Sunghyup Sean. Predictors of relationship quality and loyalty in the chain restaurant industry / Sunghyup Sean Hyun. - 2010. // The Cornell Hotel and restaurant administration quarterly. Vol. 51 (2010), No. 2
8. članak / article The role of effective service provider communication style in the formation of restaurant patrons' perceived relational benefits and loyalty ...
Kim, Insin. The role of effective service provider communication style in the formation of restaurant patrons' perceived relational benefits and loyalty / Insin Kim, Sang Mi Jeon, Sunghyup Sean Hyun. - 2011. // Journal of travel & tourism marketing OTPIS 2021. Vol. 28 (2011), No. 7
9. članak / article The role of service quality, perceived value, and relationship quality in enhancing customer loyalty in the travel agency sector ...
Lai, Ivan Ka Wai. The role of service quality, perceived value, and relationship quality in enhancing customer loyalty in the travel agency sector / Ivan Ka Wai Lai. - 2014. // Journal of travel & tourism marketing OTPIS 2021. Vol. 31 (2014), No. 3-4
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