Traženo po: perceived justice
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zapisa / records: 37427 pogodaka / hits: (4 ) 4
1. članak / article Customer evaluations of tour operators responses to their complaints ...
Schoefer, Klaus. Customer evaluations of tour operators responses to their complaints / Klaus Schoefer, Christine Ennew. - 2004. // Journal of travel & tourism marketing OTPIS 2021. Vol. 17 (2004), No. 1
2. članak / article Effects of organizational justice, trust and commitment on employees' deviant behavior ...
Demir, Mahmut. Effects of organizational justice, trust and commitment on employees' deviant behavior / Mahmut Demir. - 2011. // Anatolia : an international journal of tourism and hospitality research. Vol. 22 (2011), No. 2
3. članak / article The effects of perceived justice on recovery satisfaction, trust, word-of-mouth, and revisit intention in upscale hotels ...
Kim, Taegoo (Terry). The effects of perceived justice on recovery satisfaction, trust, word-of-mouth, and revisit intention in upscale hotels / Taegoo (Terry) Kim, Woo Gon Kim, Hong-Bumm Kim. - 2009. // Tourism management : research - policies - practice. Vol. 30 (2009), No. 1
4. članak / article The impact of service guarantees on consumer responses in the hotel industry ...
Hocutt, Mary Ann. The impact of service guarantees on consumer responses in the hotel industry / Mary Ann Hocutt, Michael R. Bowers. - 2005. // Journal of hospitality & leisure marketing : the international forum for research, theory & practice. Vol. 13 (2005), No. 1
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