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Kim, Wansoo. Antecedents of service employees' organizational citizenship behaviors in full-service restaurants in Korea / Wansoo Kim, Chihyung Ok, Myong Jae Lee. - 2009. // The Cornell Hotel and restaurant administration quarterly. Vol. 50 (2009), No. 2
Kim, Wansoo. Customers' responses to customer orientation of service employees in full-service restaurants: a relational benefits perspective / Wansoo Kim. - 2009. // Journal of quality assurance in hospitality & tourism. Vol. 10 (2009), No. 3
Kim, Wansoo. Determinants of restaurant customers' loyalty intentions: a mediating effect of relationship quality / Wansoo Kim, Heesup Han. - 2008. // Journal of quality assurance in hospitality & tourism. Vol. 9 (2008), No. 3
The impact of product placement strategy on the placement communication effect: the case of a full-service restaurant / Chu-Hao Cheng ... [et al.]. - 2014. // Journal of hospitality marketing & management. Vol. 23 (2014), No. 3-4
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