Traženo po: customer retention

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zapisa / records: 37427 pogodaka / hits: (3 ) 3

1. A model of customer satisfaction and retention for hotels ...

Sim, Janet. A model of customer satisfaction and retention for hotels / Janet Sim, Brenda Mak, David Jones. - 2006. // Journal of quality assurance in hospitality & tourism. Vol. 7 (2006), No. 3

2. An examination of food tourist's behavior: using the modified theory of reasoned action ...

Kim, Young Hoon. An examination of food tourist's behavior: using the modified theory of reasoned action / Young Hoon Kim, MinCheol Kim, Ben K. Goh. - 2011. // Tourism management : research - policies - practice. Vol. 32 (2011), No. 5

3. Progress in loyalty program research: debates, and future research ...

Xie, Karen L.. Progress in loyalty program research: debates, and future research / Karen L. Xie, Chih-Chien Chen. - 2013. // Journal of hospitality marketing & management. Vol. 22 (2013), No. 5-6

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