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zapisa / records: 37427 pogodaka / hits: (4 ) 4
1. članak / article Analysing reviews in the Web 2.0: small and medium hotels in Portugal ...
Chavez, Marcirio Silveira. Analysing reviews in the Web 2.0: small and medium hotels in Portugal / Marcirio Silveira Chaves, Rodrigo Gomes, Cristiane Pedron. - 2012. // Tourism management : research - policies - practice. Vol. 33 (2012), No. 5
2. članak / article From Guanxi to customer relationship marketing : origins, development, and implications for optimization in the hospitality industry ...
DeFranco, Agnes L.. From Guanxi to customer relationship marketing : origins, development, and implications for optimization in the hospitality industry / Agnes L. DeFranco, Morgan Geddie. // International conference on service management : proceedings = Conférence internationale sur le management des services : actes, Angers, France, 22 & 23 mars 2001
3. članak / article Lions and tigers and bears, oh my! An examination of memebership communication programs among our nation's zoos ...
Kinser, Kathleen. Lions and tigers and bears, oh my! An examination of memebership communication programs among our nation's zoos / Kathleen Kinser, Lisa T. Fall. - 2005. // Journal of hospitality & leisure marketing : the international forum for research, theory & practice. Vol. 12 (2005), No. 1-2
4. članak / article Perceptions of visitor relationship marketing opportunities by destination marketers: an importance-performance analysis ...
Murdy, Samantha. Perceptions of visitor relationship marketing opportunities by destination marketers: an importance-performance analysis / Samanthy Murdy, Steven Pike. - 2012. // Tourism management : research - policies - practice. Vol. 33 (2012), No. 5
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