Albayrak, Tahir
      Prioritisation of the hotel attributes according to their influence on satisfaction: a comparison of two techniques / Tahir Albayrak, Meltem Caber.

KST: 2221; KST: 4221-5; KST: 712
* hotelijerstvo * zadovoljstvo * turistička statistika - teorija i metodološki problemi
* znanstveni članak
* importance-performance analysis * asymmetric impact-performance analysis * hotel attributes * customer satisfaction

* hotel industry * satisfaction * tourism statistics - theory and methodological problems

1. Caber, Meltem


U: Tourism management : research - policies - practice. Vol. 46 (2015). - 43-50.

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