Taplin, Ross H.
      The influence of competition on visitor satisfaction and loyalty / Ross H. Taplin.

KST: 362-1; KST: 352; KST: 4221-5; KST: 523-4; KST: 106
* benchmarking * konkurentnost * zadovoljstvo * zoološki vrtovi i akvariji, fauna * Australija i Oceanija
* znanstveni članak
* benchmarking * competition * visitor studies * tourism * satisfaction * loyalty * zoo

* benchmarking * competitiveness * satisfaction * zoos and aquaria, fauna * Australia and Oceania

U: Tourism management : research - policies - practice. Vol. 36 (2013). - 238-246.

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