Yavas, Ugur
Does hope buffer the impacts of stress and exhaustion on frontline hotel employees' turnover intentions? / Ugur Yavas, Osman M. Karatepe, Emin Babakus.
UDK: 338.488.2.640.41(564.3)
KST: 133-4; KST: 133-5-1; KST: 1023CY
* zaposlenici u ugostiteljstvu * negativne pojave (nasilje u poduzećima, mobing i sl.) * Cipar
* znanstveni članak
* exhaustion * hope * hotel employees * turnover intentions * Northern Cyprus
* employees in catering industry * negative effects (mobing etc.) * Cyprus
1. Karatepe, Osman M.
2. Babakus, Emin
U: Tourism : an international interdisciplinary journal. Vol. 61 (2013), No. 1. - 29-39.