Dalci, Ilhan
      Theory of constraints thinking-process tools facilitate goal achievement for hotel management: a case study of improving customer satisfaction / Ilhan Dalci, Levent Kosan.

KST: 2221; KST: 2413; KST: 2412; KST: 1023TR
* hotelijerstvo * management ugostiteljskog poduzeća * unutarnja organizacija ugostiteljskog poduzeća * Turska
* znanstveni članak
* theory of constraints * thinking process * hotel industry

* hotel industry * management of catering enterprise * internal organization of catering enterprise * Turkey

1. Kosan, Levent


U: Journal of hospitality marketing & management. Vol. 21 (2012), No. 5-6. - 541-568.

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