The impact of technology amenities on hotel guest overall satisfaction / Chan Cobanoglu ... [et al.].

KST: 2414; KST: 4221-5
* tehničko-tehnološki aspekti ugostiteljskog poduzeća * zadovoljstvo
* znanstveni članak
* technology amenities * hotel * guest satisfaction

* technical and technological aspects of catering enterprise * satisfaction

1. Cobanoglu, Cihan
2. Berezina, Katerina
3. Kasavana, Michael L.
4. Erdem, Mehmet


U: Journal of quality assurance in hospitality & tourism. Vol. 12 (2011), No. 4. - 272-288.

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