Tsang, Nelson K.F.
Staff perception of jaycustomers in Hong Kong bars and nightclubs / Nelson K. F. Tsang, Louisa Y. S. Lee, Phoebe K. Y. Chan.
KST: 224; KST: 133-4; KST: 1043
* ugostiteljstvo - izvansmještajni kapaciteti * zaposlenici u ugostiteljstvu * Istočna Azija i Pacifik
* znanstveni članak
* jaycustomer * service encounter * bar * Hong Kong
* catering - nonaccommodation facilities * employees in catering industry * East Asia and the Pacific
1. Lee, Louisa Y.S.
2. Chan, Phoebe K.Y.
U: Journal of China tourism research. Vol. 7 (2011), No. 3. - 326-342.