Chen, Yi
Effect of experience on cognition, affect and satisfaction: the case of Japanese visitors to Macau / Yi Chen, Xinran Y Lehto, Soojin Choi.
KST: 3223-1-1; KST: 4221-5; KST: 1043
* ponašanje i iskustvo potrošača * zadovoljstvo * Istočna Azija i Pacifik
* znanstveni članak
* affect * cognition * experience * first-time visitors * repeat visitors * satisfaction
* consumer behaviour and experience * satisfaction * East Asia and the Pacific
1. Lehto, Xinran Y.
2. Choi, Soojin
U: Journal of hospitality marketing & management. Vol. 18 (2009), No. 2-3. - 273-293.