Kim, Kakyom
      Satisfaction or quality comes first: an empirical analysis / Kakyom Kim, Denver E. Severt. - 2011.

KST: 4221-5; KST: 216-2
* zadovoljstvo * kvaliteta u turizmu
* znanstveni članak
* entertainment * satisfaction * quality * future behavior * attendees

* satisfaction * quality in tourism

1. Severt, Denver E.


U: Journal of travel & tourism marketing OTPIS 2021. Vol. 28 (2011), No. 1. - 81-96.

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