Kliček, Božidar
      Design of a multilevel intelligent decision support system for the improvement of tourist satisfaction / Bozidar Klicek.

KST: 712; KST: 4221-5
* turistička statistika - teorija i metodološki problemi * zadovoljstvo
* znanstveni članak
* tourism * customer satisfaction * decision support * knowledge discovery in databases * second-generation intelligent systems

* tourism statistics - theory and methodological problems * satisfaction

U: Information technology & tourism : applications, methodologies, techniques. Vol. 3 (2000), No. 3-4. - 213-225.

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