Poulston, Jill M.
      Working conditions in hospitality: employees' views of the dissatisfactory hygiene factors / Jill M. Poulston.

KST: 133; KST: 2414
* kadrovi i ljudski resursi * tehničko-tehnološki aspekti ugostiteljskog poduzeća
* znanstveni članak
* hospitality * hygiene * motivation * staff * turnover * work

* human resources * technical and technological aspects of catering enterprise

U: Journal of quality assurance in hospitality & tourism. Vol. 10 (2009), No. 1. - 23-43.

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