Cha, Jaemin
The contribution of emotional intelligence to social skills and stress management skills among automated foodservice industry executives / Jaemin Cha, Ronald F. Cichy, Seung Hyun Kim.
KST: 133-4; KST: 224
* zaposlenici u ugostiteljstvu * ugostiteljstvo - izvansmještajni kapaciteti
* znanstveni članak
* emotional intelligence * social skills * stress management skills * vending * coffee service
* employees in catering industry * catering - nonaccommodation facilities
1. Cichy, Ronald F.
2. Kim, Seung Hyun
U: Journal of human resources in hospitality and tourism. Vol. 8 (2009), No. 1. - 15-31.