Ravichandran, Swathi
      Organizational citizenship behavior research in hospitality: current status and future research directions / Swathi Ravichandran, Shirley A. Gilmore, Catherine Strohbehn.

KST: 133
* kadrovi i ljudski resursi
* znanstveni članak
* organizational citizenship behavior * OCB * hospitality * OCB theories * measuring OCB

* human resources

1. Gilmore, Shirley A.
2. Strohbehn, Catherine


U: Journal of human resources in hospitality and tourism. Vol. 6 (2007), No. 2. - 59-78.

---