Sign.: 1, TC
Journal of quality assurance in hospitality & tourism. Vol. 7 (2006), No. 4
1.
Pyo, Sungsoo
- - urednik
Inv. br.: č2007/003-4
Revenues and asymetric information: how uncertainty about service quality and capacity management affect optimal advanced booking pricing
, 1-22.
An investigation of the level of managers' satisfaction with their sales forecasting process in the restaurant industry
, 23-48.
Quality selection criteria of travel intermediaries: the perspectives from front-line employees and mnagers
, 49-72.
Determining customer expectations and attributes of a restaurant's lounge through utilizing multidimensional scaling
, 73-83.
The experience must meet the promise
, 85-89.