Cetinski, Vinka
      Benchmarking and quality in tourism / Vinka Cetinski, Branko Juričić.

UDK: 338.48:640.4:658.56

KST: 362; KST: 216-2; KST: 2417
* marketing u turizmu - instrumenti * kvaliteta u turizmu * planovi razvoja ugostiteljskog poduzeća, controlling
* znanstveni članak
* benchmarking * quality * destination business model * Uniform System of Accounts for the Lodging Industry

* marketing in tourism - instruments * quality in tourism * development plans of catering enterprise, controlling

1. Juričić, Branko


U: Tourism and hospitality industry : new trends in tourism and hospitality management : congress proceedings vol. 1 : 17th Biennial International Congress, April 14-16 2004, Opatija / [editor Zoran Ivanović]. - Opatija : Faculty of Tourism and Hospitality Management, 2004. - ISBN 953-6198-45-2. - 107-120.

---