Barkan, Rachel
Tip policy, visibility and quality of service in cafés / Rachel Barkan.
KST: 224; KST: 216-2
* ugostiteljstvo - izvansmještajni kapaciteti * kvaliteta u turizmu
* znanstveni članak
* tips * social dilemma * allocation rules * visibility
* catering - nonaccommodation facilities * quality in tourism
U: Tourism economics : the business and finance of tourism and recreation. Vol. 10 (2004), No. 4. - 449-462.