Jones, David L.
      Hospitality industry sales force automation: organizational and individual levels of adoption and the implications on preformance, productivity and profitability / David L. Jones.

KST: 2412; KST: 2413; KST: 2411-1; KST: 2411-2
* unutarnja organizacija ugostiteljskog poduzeća * management ugostiteljskog poduzeća * produktivnost ugostiteljskog poduzeća * rentabilnost ugostiteljskog poduzeća
* znanstveni članak
* sales force automation * hotel sales * SFA

* internal organization of catering enterprise * management of catering enterprise * productivity of catering enterprise * profitability of catering enterprise

U: Journal of hospitality & leisure marketing : the international forum for research, theory & practice. Vol. 11 (2004), No. 2-3. - 173-185.

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