Cross border traveler satisfaction to the Shenzhen special economic zone of China / Jeff Beck ... [et al.].

KST: 4221-5; KST: 2221; KST: 1043
* zadovoljstvo * hotelijerstvo * Istočna Azija i Pacifik
* znanstveni članak
* hotels * customer satisfaction * Shenzhen Special Economic Zone

* satisfaction * hotel industry * East Asia and the Pacific

1. Beck, Jeff
2. Martin, Lynda
3. Xu, Zhen
4. Qu, Hailin


U: Journal of hospitality & leisure marketing : the international forum for research, theory & practice. Vol. 11 (2004), No. 2-3. - 47-64.

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