Hattendorf, Marcel
      Knowledge supply chain matrix approach for balanced knowledge management : an airline industry firm case / Marcel Hattendorf.

KST: 2413; KST: 2254
* management ugostiteljskog poduzeća * zračni promet
* znanstveni članak
* balanced knowledge management * knowledge supply chain matrix * airline industry

* management of catering enterprise * air transportation

U: Journal of quality assurance in hospitality & tourism. Vol. 3 (2002), No. 3-4. - 61-73.

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