Borchgrevink, Carl P.
      Beverage control systems and the guests' perspective : standardization and value / Carl P. Borchgrevink, Denise M. Anchill.

KST: 224; KST: 2415; KST: 2417
* ugostiteljstvo - izvansmještajni kapaciteti * klasifikacija, kategorizacija, standardizacija * planovi razvoja ugostiteljskog poduzeća, controlling
* znanstveni članak

* catering - nonaccommodation facilities * classification, categorization, standardization * development plans of catering enterprise, controlling
* beverage control * standardization * customer satisfaction * restaurant

1. Anchill, Denise M.


U: Journal of hospitality & leisure marketing : the international forum for research, theory & practice. Vol. 10 (2003), No. 1-2. - 151-159.

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