International journal of contemporary hospitality management OTPIS 2019 - SVE. Vol. 10 (1998), No. 1
Inv. br.: č1998/053-1
Introducing EPOS in Bass Taverns: a report of the case and exploration of some of the issues
, 16-23.
Matching the management of human resources to service operations
, 24-33.
Mystery shopping programmes and human resource management
, 34-38.
'Render to Caesar' - the politics of pilgrimage tourism to the Holy Land
, 39-41.
The impact of Chinese lifestyles and culture on tourism in China
, 41-43.
Productivity, quality and relationship marketing in service operations
, 4-15.