The foolproof foodservice selection system: the complete manual for creating a quality staff / Lynda March. - 2000.
KST: 133; ITS: 216-2
* kadrovi i ljudski resursi * kvaliteta u turizmu
* prikaz
* human resources * quality in tourism
1. Marvin, Bill
2. March, Lynda
U: Journal of quality assurance in hospitality & tourism. Vol. 1 (2000), No. 3. - 108-111.