Kivela, Jakša
      Consumer research in the restaurant environment / Jakša Kivela, Robert Inbakaran, Jihn Reece, Part 3: analysis, findings and conclusions. - 2000.

KST: 224; KST: 3223-1-1
* ugostiteljstvo - izvansmještajni kapaciteti * ponašanje potrošača, potrošači
* znanstveni članak

* catering - nonaccommodation facilities * consumer behaviour, consumers
* restaurants * customer satisfaction * customer loyalty

1. Inbakaran, Robert
2. Reece, John


U: International journal of contemporary hospitality management OTPIS 2019 - SVE. Vol. 12 (2000), No. 1. - 13-30.

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