Avelini-Holjevac, Ivanka
      Total quality management for the hotel industry and tourism / Ivanka Avelini Holjevac.

Naslov katalogizatora:
* Primjena TQM u hotelijerstvu i turizmu

UDK: 338.48+64.024]:65.012

KST: 216-2; KST: 2413
* kvaliteta u turizmu * management ugostiteljskog poduzeća
* znanstveni članak
* kvaliteta * upravljanje potpunom kvalitetom * ciklus kvalitete * elementi kvalitete

* quality in tourism * management of catering enterprise
* quality * total quality management * quality cycle * elements of quality

U: Tourism and hospitality management OTPIS 2021. Vol. 2 (1996), No. 1. - 67-80.

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