Terblanche, Nic S.
      Customers' perceived benefits of a frequent-flyer program / Nic S. Terblanche.

KST: 2254; KST: 4221-4; KST: 100
* zračni promet * preferencije, vjernost * svijet
* znanstveni članak
* customer benefits * frequent-flyer programs * recognition * convenience and exploration

* air transportation * preferences, loyalty * world

U: Journal of travel & tourism marketing OTPIS 2021. Vol. 32 (2015), No. 3-4. - 199-210.

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