Ryan, John
      Book review : Maeasuring service performance practical research for better quality / Ralf Lisch.

KST: 12; KST: 713; KST: 111-1-1
* istraživanja u turizmu * ankete * knjige
* prikaz knjige

* research in tourism * surveys * books

1. Lisch, Ralf - - autor djela koje se prikazuje
2. Ryan, John - - autor prikaza


U: Tourism analysis : an interdisciplinary journal. Vol. 19 (2014), No. 6. - 811-812.

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