Determinants of online booking loyalties for the purchasing of airline tickets / Josep Llach ... [et al.].

KST: 732; KST: 2254; KST: 216-2; KST: 4221-4; KST: 1023ES
* elektroničko poslovanje * zračni promet * kvaliteta u turizmu * odluke, izbor, namjere * Španjolska
* znanstveni članak
* e-quality * hedonic * perceived value * loyalty * airline industry

* e-business * air transportation * quality in tourism * decisions, choice, intentions * Spain

1. Llach, Josep
2. Marimon, Frederic
3. del Mar Alonso Almeida, María
4. Bernardo, Merce


U: Tourism management : research - policies - practice. Vol. 35 (2013). - 23-31.

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