Oyewole, Philemon
Multiattribute dimensions of service quality in the all-you-can-eat buffet restaurant industry / Philemon Oyewole.
KST: 224; KST: 216-2; KST: 313; KST: 3; KST: 1051
* ugostiteljstvo - izvansmještajni kapaciteti * kvaliteta u turizmu * segmentacija * turizam i tržište * Sjeverna Amerika
* znanstveni članak
* service quality * buffet restaurants * all-you-can-eat * market segmentation * services marketing * hospitality marketing
* catering - nonaccommodation facilities * quality in tourism * segmentation * tourism and market * North America
U: Journal of hospitality marketing & management. Vol. 22 (2013), No. 1-2. - 1-24.