Jaafar, Mastura
      Critical success factors (CSFs): a comparison between coastal and island chalets in Malaysia / Mastura Jaafar.

UDK: 338.488.2:728.71(595)

KST: 222; KST: 232-2-1; KST: 2414; KST: 1043
* ugostiteljstvo - osnovni kapaciteti * malo i srednje poduzetništvo (MSP) * tehničko-tehnološki aspekti ugostiteljskog poduzeća * Istočna Azija i Pacifik
* znanstveni članak
* small and medium chalet * critical success factors * front office * guest accommodation * back of the house * tourism industry * Malaysia

* catering - basic facilities * small and medium entrepreneurship (SME) * technical and technological aspects of catering enterprise * East Asia and the Pacific

U: Tourism : an international interdisciplinary journal. Vol. 59 (2011), No. 4. - 481-496.

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