The influence of hotel website factors on e-loyalty in B2C context / Woo Gon Kim ... [et al.].

KST: 733; KST: 4221-4; KST: 734
* web stranice * preferencije, vjernost * informatika i turizam - ostalo
* znanstveni članak
* hotel websites * website factors * e-satisfaction * e-trust * e-loyalty * switching costs

* web pages * preferences, loyalty * tourism and informatics - other

1. Kim, Woo Gon
2. Rachjaibun, Nitta
3. Han, Jin Soo
4. Lee, Gyehee


U: Tourism economics : the business and finance of tourism and recreation. Vol. 17 (2011), No. 5. - 1103-1127.

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