Way, Sean A.
      What matters more? Contrasting the effects of job satisfaction and service climate on hotel food and beverage managers' job performance / Sean A. Way, Michael C. Sturman, Carola Raab.

KST: 133-2; KST: 214; KST: 216-2
* manageri * turizam i zapošljavanje * kvaliteta u turizmu
* znanstveni članak
* job performance * job satisfaction * service climate

* managers * tourism and employment * quality in tourism

1. Sturman, Michael C.
2. Raab, Carola


U: The Cornell Hotel and restaurant administration quarterly. Vol. 51 (2010), No. 3. - 379-397.

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