Essawy, Mohamed
      Testing the usability of hotel websites: the springboard for customer relationship building / Mohamed Essawy. - 2006.

KST: 733; KST: 2221
* web stranice * hotelijerstvo
* znanstveni članak
* usability * protocol analysis * hotel websites * relationship marketing

* web pages * hotel industry

U: Information technology & tourism : applications, methodologies, techniques. Vol. 8 (2006), No. 1. - 47-70.

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